Payment Policy

Last Updated: 24 January 2026

At Calnif, we aim to provide a smooth, secure, and transparent payment experience for all customers. This policy explains the payment methods we accept, how payments are processed, and how payment related issues are handled.

1. Accepted Payment Methods

We offer multiple secure payment options to provide flexibility and convenience at checkout.

Accepted payment methods include:

  • American Express
  • Apple Pay
  • Diners Club
  • Discover
  • Google Pay
  • Klarna
  • Maestro
  • Mastercard
  • Shop Pay
  • UnionPay
  • USDC
  • Visa

All orders must be paid in full at the time of checkout. Orders will not be processed or dispatched without successful payment.

2. Secure Checkout

We use secure systems to protect payment information during checkout.

  • All transactions are processed through encrypted payment gateways
  • SSL encryption is used to protect payment data during transmission
  • Full card details are not stored on our servers
  • Payments are handled by trusted third-party payment providers

This helps ensure that customer payment information remains protected throughout the checkout process.

3. Payment Authorization

When you place an order:

  • Your payment is authorized at checkout
  • Your bank or payment provider may temporarily hold the funds
  • Payment is captured once the order is confirmed and prepared for dispatch

Authorization and processing times may vary depending on the payment provider used.

4. Failed or Declined Payments

If a payment attempt is unsuccessful:

  • The order will not be completed
  • No items will be dispatched
  • You may retry the payment or choose an alternative payment method

If payment issues continue, we recommend contacting your bank or payment provider. You may also contact us at support@calnif.shop for assistance.

5. Order Confirmation

Once payment is successfully processed:

  • An order confirmation email is sent to your registered email address
  • The email includes order and payment details
  • Customers should review and retain this email for their records

If you do not receive an order confirmation, please check your spam or junk folder before contacting us.

6. Pricing and Currency

  • All prices on our website are displayed in GBP (£)
  • Prices include applicable taxes unless stated otherwise
  • Any additional charges, such as shipping fees, are clearly shown at checkout before payment is completed

7. Refunds Related to Payments

  • Refunds are issued to the original payment method used at checkout
  • Refund processing follows the timelines outlined in our Return and Refund Policy
  • Banks or payment providers may require additional time to reflect refunded amounts

8. Security and Fraud Prevention

We take reasonable measures to protect customers and prevent unauthorized or fraudulent transactions.

To maintain payment security:

  • Transactions are monitored for unusual or suspicious activity
  • Orders may be reviewed for verification of payment or billing details
  • Additional information may be requested in certain cases
  • We reserve the right to cancel or hold orders that cannot be verified or appear fraudulent

If an order is delayed or cancelled for security reasons:

  • Customers may be contacted for confirmation
  • Any authorized payment will be released or refunded according to our policies

Customers are responsible for ensuring that billing and contact details are accurate to avoid delays.

9. Contact Us for Payment Assistance

If you have any questions regarding the payment process, please reach out to our customer support team:

Business Name: Calnif
Business Hours: Monday to Saturday (9 AM to 5 PM) (GMT+00:00) Edinburgh, London
Phone: +44 7480 968785
Email: support@calnif.shop
Address: 27 Bethell Avenue, London, E16 4JT, United Kingdom